Please reply to your order confirmation email within 1 hour of placing your order with instructions on what needs to be updated, or with your request to cancel. Orders cancelled after 1 hour may have already been printed, at which time we will only be able to refund 50% of your order total.

Our normal estimated production turnaround times range from 2 to 5 business days, depending on the options ordered. Production times are in business days and do not include time in transit. While we work our hardest to get orders out on time, these times are subject to change and are not guaranteed.

Our pricing is competitive, but if you are ordering in high volume, please contact us with some details about your business and your project.

We can print any image as long as it does not violate any state or federal laws due to explicit or copyrighted content. All of our employees sign confidentiality agreements to ensure your files are not printed or used beyond the order you submit.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Metal Prints on our standard surfaces last 2 to 4 times the longevity of standard photographic prints, which are archival (meaning they will last 100 years in a moderate climate, away from direct sunlight). If you know your Metal Print will be displayed in direct sunlight, we recommend choosing UV Resistant Metal Print, which is proven to last 2-3 years in direct sunlight without noticeable fading.

You can contact us through our contact page! We will be happy to assist you.

You can upload images from Instagram, Facebook, or Google Drive and many more.

We prefer Adobe RGB or sRGB

• Your files do not need any modifications, editing or manipulations to be printed by cruart.com.
• When saving files as JPEG you should always use the highest JPEG quality settings available in your editing software.
• Currently the maximum file size that can be uploaded through this site is 256MB. In addition, the maximum pixel size is 100 million pixels. Both file size and pixel size need to less than these limits in order to be uploaded.
• - If you are editing your files you should be saving them as TIFF or PSD (Photoshop format) until you are done with your work
• - Once you are done, save as JPEG for order submission
• - Further editing should be done on the TIFF or PSD

JPEG or PNG files.

Since your CRUART Metal Print is sublimated with no ink actually on the surface, you can use a standard glass cleaner or water with a soft cloth to clean your CRUART Metal Print.

Yes! If you know you’ll be displaying your CRUART Metal Print outdoors, we recommend our UV Resistant Metal, as that will extend your CRUART Metal Print’s longevity in the elements.

We recommend Bic Mark-It.